Old School Moving and Storage Corp

By far the worst moving experience I have ever had. We had damage to items, were charged "handling" fees that were not disclosed to us on the estimate and were overcharged $630.00 due to a driver mathematical error. When we contacted the representative at Old School, we were told to go ahead and pay the amount stated on the bill of lading and that we would be reimbursed later. It has been 30 days since our delivery and to date we have yet to speak to someone at Old School about this matter despite numerous phone calls and emails. The quality of customer service is horrible!!

Move size: 3 Bedroom Home Service cost: $6871

This company has not provided us with one honest statement thus far. We told them everything we had in our house and was quoted and scheduled a "window" of when they will be here. I asked if they are a broker, they said no. I asked if our belongings would stay on one truck, they said yes. I asked if the truck to pickup and drop off would have the company's logo on it, they said yes. I told them I have a motorcycle, they said they would crate it. Day before the window of arrival, I get a call to go through my list of items again. The price goes up. I ask if there is potential for the price to go up again and they assured me it would not. I ask if they are crating my motorcycle, they said yes. Day of- movers get here and look around, the price goes up after they look around. Oh also, this company doesn't crate. This company is not the company I hired though apparently. And our belongings will be transferred to another truck too, "probably only one though" the movers say. 10 hours later they are done loading. Price goes up again and I am informed after making my check out to Old School Movers, that that's not correct, I'm not paying Old School! The people my contract is through, I'm not paying! I'm livid. To really lay it out for all reading, we still have to rent a trailer tomorrow because they couldn't even take all of our stuff- they are full.

I don't even know at this point where my stuff is even going, who it will be with, and if I'll ever see it again. I'm in tears!!

Move size: 3 Bedroom Home Service cost: $6242

Terrible experience.

Attached photo of "special handling" of a telescope. This careful handling cost me over $100.

Old School sold me on over $500 of "special handling" charges for 4 items that had to be moved extra carefully especially for a long distance move. The special items were moved exactly as everything else, not treated special in any way. Old School refused to discuss this matter, or apologize or refund any of the charges. (Due to us signing the receiving document upon delivery). The special handling charges are deceptive! Please don't fall for this and if you do, don't sign anything and take lots of photos.

We waited over 1 year before even getting a response to normal damage claims. Then they make you jump through a lot of hoops hoping you will just give up at some point.

Move size: 3 Bedroom Home Service cost: $8000

So old school moving and storage set up my move up but Map moving and storage actually were the ones that they contracted out to pick up my items and I hold them both accountable. First they almost doubled the quoted price because they said my boxes were bigger and my bed wasn’t normal size so it went up from $2800 to $5078. I didn’t get all my paperwork from the move and the mover said they were supposed to email it out to me. I kept them in the loop about when I would be closing on my house and when I would need my things delivered because they kept saying it would take 21 days. My things were in their storage for about 1 month and 20 days. When they were delivered, it was an actual rats in my boxes, they ate half of my clothes, my 82” Samsung tv was broke, along with my work desk. They sent me to a 3rd party claims division after numerous calls and e-mail. This was the worse move I have ever had.

Move size: 3 Bedroom Home Service cost: $5078

Lie after lie. MAP moving and storage picked my stuff up Thursday Feb 18, 2021. Charged me an extra 1340.00 to take it because after paying Old School for their fees, they charged per item and box, the movers showed up and had been given an estimate of 420 Cubic feet. That didn't cover 1/2 of my stuff. Apparently the movers charge by cubic feet. Why? I don't know why I was charged separately. No answer. Who made up the 420 c/f estimate that had never seen any of my things? Another no answer.

Onward. My things had not left Washington even that Monday with the excuse that I had not filled in a delivery date on one of the papers??? What? Since then it has been one lie after another. It is now Thursday and Liz informed me today that the driver is in Utah stuck in a snowstorm and has to go BACK to Washington to get my things and then deliver them. My Epilepsy medications are on that truck which they have known since Monday and have assured me since Monday would expedite my delivery.

As of today I have contacted Erik Soskin, Attorney General, to get this company to rent a uhaul and get my items to me or whatever needs to be done by tomorrow. I am in the process of hiring an attorney. Everyday they take this review down I will put it up again. The government now has their DOT # and will be investigating them. They are not accredited with the BBB. I research everything and how I missed this I don't know. Liz, Kelly, Paul, and William have all lied about so many things I cannot begin to tell you. Stay away from this company. And MAP moving and storage.

At the end this says to avoid exaggerations. Nothing in this review has been exaggerated. You also may see another review by me on here. After Liz assured me my items would be here earlier, and seemed most helpful, she asked me for a favor. To take down my earlier negative review. She said I didn't have to give 5 stars, but maybe 3. I did that. She seemed to have been so honest and helpful. Well, as you can tell, she also turned out to be like everyone else.

Move size: 2 Bedroom Home Service cost: $2800

We were told we would get our stuff In 5 days and they ended up taking nearly 3 weeks. Lie after lie, nobody would give us an honest answer. Ended up having to live out of a hotel for almost two weeks and paying out of my pocket. Customer service was disrespectful and "Sam"( a dispatcher )was raising his voice at me for calling to check in to see when I could check out of my hotel. Then they said the driver felt sick and they would not give him a covid test. Overall, worst moving experience I've ever had and they will just keep throwing their contract in your face. They broke a lot of our glassware from throwing boxes around. They also scratched our furniture up like a stray cat on the legs.

Read more at: https://www.mymovingreviews.com/write-a-review/step-1

Move size: 3 Bedroom Home Service cost: $8000

I scheduled Old School Moving & Storage Co. on 4-30-21 to move belongings from Clearwater, FL to New York, NY on 5-8-21.




The quote was for $1800.00 with a $600.00 deposit, (paid on 4-30-21 with a ZELLE bank wire). 




The movers arrived on May 8 and demanded $3733 total.  The man in charge was Irdek at 407-756-4268 and he said the price increase from $1800 to $3733 (over 100% price gauging) was due to my total came to 450-500 cu ft and having different sized boxes  (

He didn’t look over the quantity of individual sized boxes, just said "I've been doing this for 15 years and I can eyeball the size."

When I got the quote from Old School , they knew I had small-medium and large boxes for the quote.

I had 12 additional small boxes at the time of pick up. Definately not  210 cubic feet more. (see below)




I had another truck company on 5-10-21 SEE my storage and measure the items and total cubic feet is 295. I have this in writing.

My storage unit is 10X10 with approximately a little more than one quarter filled. No furniture, no appliances.

No games, honest and reliable, no price gauging.




After investigating further, I have found this is common practice with Old School Moving & Storage Co.

I asked them for my deposit to $600.00 be refunded on May 8 after I declined the truckers to take the belongings for the additional cost.




"Kelly" the manager denied my request for a refund. 

The same day, Kelly called me back stating I can have a partial refund.

I declined this stating I want my full deposit refunded.

She then said she would speak with her manager and call me on May 10th by 3pm, which she did not, I called her. 

On this date, May 10, she stated "she was reviewing the telephone calls and all info."

WHAT INFO? WHAT TO REVIEW? They tried to over double the price and it is completely unacceptable.

There is nothing to review. They price gauged by over 100%




I can understand an extra cost for anything realistic, but never over double the cost. 

I want them to be held accountable. I want my $600.00 deposit refunded.

Move size: 1 Bedroom Home Service cost: $3733

In March I arranged a move from TN to MA for delivery June 2 and was assured by the company that I was setting this up way ahead of time and my dates for pickup and delivery would be easily achieved. I offered pack up 2 weeks earlier but told we would be fine with our pack up dates. I didn't know that this company actually hires another company to carry out the move. When packers and drivers didn't show up on schedule, Old School Movers didn't respond to my calls or communications. They made the sale and collected 1/3 o the money and that's it. The contracted company didn't communicate with us either. The belongings stayed in TN for almost 3 weeks before a driver was even lined up. Our things had to be reloaded on another truck causing a few things to break. I made numerous unanswered calls to both companies to get updates. Both companies ignored our pleas for updates citing the fact that the contract said 21 days were allowed. I wish they had communicated that when I scheduled the move. I was verbally told that June 2 would be the delivery date. My son stayed in an empty apartment June 2 until June 21 when movers finally showed up after rudely telling my son and me to stop calling and texting and to just go buy clothes to start his job. The delivery men also didn't bring the couch into the apartment saying it would not fit up the stairs leaving it on the sidewalk. I had to hire someone else to put it in the apartment. Overall poor customer relations, passing the buck to other people, most stressful move ever made. Beware of getting dates verbally---allow 21 days no matter what they say. And check to see who they contract with.

Move size: 1 Bedroom Home Service cost: $3800